Typically orders are processed within 1-2 days and shipped during that time. For most orders it is shipped via USPS and should arrive between 3 and 6 days for US orders. We also ship all over the world and can see our low ship rates in the international section.

Yes, we do ship internationally and now have LOWER rates with Ascendia International shipping. Shipping to Canada is a flat rate of $14 and shipping to all other countries is a flat rate of 16.99. For this shipping carrier, ship times range from 1-3 weeks. You can choose which carrier at check out as we also use other carriers if you need it sooner - fees vary on these shipping options.

There is a 30 day return policy and if you would like to return, you are welcome to send the items back in original packaging at your own expense to our returns which is: Deafmetal USA Returns 484 E. Carmel Drive, PMB#451, Carmel, IN 46032.

Immediately, you will receive an email that your order is being processed. Once shipped, you will get an additional email with tracking information.

If you need to make changes to an order, please reach out to us at contact@deafmetalusa.com