Shipping & FAQs

How long are processing and shipping times?

Typically orders are processed within 1-2 days and shipped during that time. For most orders it is shipped via USPS and should arrive between 3 and 6 days for US orders.

Do you ship internationally?

Yes, we do ship internationally and will use the carrier that is the most expeditious and cost effective at the time of shipping. Ship times vary but, in most instances are received within 2 weeks.

How do I return or exchange my order?

There is a 30 day return policy and if you would like to return, you are welcome to send the items back in original packaging at your own expense to our returns which is: Deafmetal USA Returns 484 E. Carmel Drive, PMB#451, Carmel, IN 46032.

How Do I Know If My Order Went Through?

Immediately, you will receive an email that your order is being processed. Once shipped, you will get an additional email with tracking information.

Can I Change My Order?

If you need to make changes to an order, please reach out to us at