Refund & Returns Policy

We offer returns within 30 days from when the item was shipped.  

If you need to return, FOLLOW THESE EASY STEPS:

  1. All eligible Deafmetal jewelry or accessories  should be packaged securely in the original packaging, making sure you include your name and order number with your items for return. 
  2. Ship your package from whatever carrier you choose to the following address:

                        Deafmetal USA
                        484 E. Carmel Drive
                        Carmel, IN 46032


We will inspect your Deafmetal  jewelry return shipment before we can process a refund. If items were returned in unused condition, we will credit your original payment method, excluding a $10 handling fee, within three weeks of receiving your Deafmetal return.